COURSES
EMOTIONAL INTELLIGENCE
-
Emotional Intelligence (EI) is a critical skill for effective leadership at all levels. This course empowers people to understand and manage their emotions while connecting with and inspiring their teams to foster trust, collaboration, and productivity.
Self-Awareness and Management: Learn to recognize and regulate your emotions for better decision-making.
Empathy in Action: Build stronger connections by understanding and responding to the emotions of others.
Building Trust: Use EI to create a supportive and collaborative team environment.
Why It Matters:
Leaders with high emotional intelligence are 58% more effective in their roles and significantly improve team performance and engagement.Who It’s For:
Professionals and leaders of all levels who want to enhance their emotional intelligence to inspire teams, navigate challenges, and drive success. -
This class will be 8 hours including a 1 hour lunch break and two 15 minute breaks.
-
THIS CLASS HAS A MAXIMUM OF 15 PARTICIPANTS.
-
Pricing available upon request.
LEARN POWERPOINT
-
This course will guide participants through every stage of delivering a memorable presentation, including:
Slide Design Fundamentals: Learn to create visually compelling and professional presentations.
Storytelling Techniques: Engage your audience with clear, concise, and impactful messaging.
Why It Matters:
Professionals who excel at public speaking earn 10% more and are 25% more likely to secure leadership roles.Who It’s For:
Individuals who are new to PowerPoint or those who need a refresher on its fundamental features -
This class will be 8 hours including a 1 hour lunch break and two 15 minute breaks.
-
THIS CLASS HAS A MAXIMUM OF 10 PARTICIPANTS.
-
Pricing available upon request.
THE LEADERSHIP PUZZLE
-
Leadership is like a puzzle, requiring the right pieces—vision, communication, and decision-making—to fit together for lasting impact. This course helps participants identify and develop key leadership skills to create a cohesive and effective approach.
Understanding Leadership Styles: Discover your unique leadership style and its impact on your team.
The Power of Communication: Master clear, concise messaging to align and motivate your team.
Why It Matters:
Organizations with strong leadership report a 25% boost in team productivity and significantly higher employee retention rates.Who It’s For:
Aspiring and current leaders seeking to refine their skills, adapt to evolving challenges, and drive organizational success. -
This class will be 8 hours including a 1 hour lunch break and two 15 minute breaks.
-
THIS CLASS HAS A MAXIMUM OF 15 - 20 PARTICIPANTS.
-
Pricing available upon request.
improving customer engagement
-
Customer relationships are the foundation of success in any industry. This course provides practical strategies to improve interactions, build trust, and enhance customer satisfaction, helping teams deliver exceptional service every time.
Understanding Customer Expectations: Learn what customers value most and how to meet their needs effectively.
Communication Excellence: Master techniques for active listening, empathy, and resolving concerns with professionalism.
Building Strong Customer Relationships: Gain strategies to foster trust, loyalty, and satisfaction by consistently delivering personalized and exceptional service.
Why It Matters:
Companies with strong customer relationships see a 50% increase in customer retention rates and significant growth in customer satisfaction scores.Who It’s For:
Businesses and teams aiming to elevate their customer service, resolve challenges effectively, and foster long-term customer loyalty. -
This class will be 8 hours including a 1 hour lunch break and two 15 minute breaks.
-
THIS CLASS HAS A MAXIMUM OF 10 -12 PARTICIPANTS.
-
Pricing available upon request.